After-Sales Service Manager (India)

WhatsApp 6016 201 9857/6016 721 5449

After-Sales Service Manager

Salary: RM10,000- RM25,000

Working location: India

*Mandarin Speaking is preferred

Job Responsibilities:

1. Manage the after-sales team and service providers, and build the after-sales service platform;

2. Based on the management framework of the company and the headquarters, implement various service policies, procedures and systems in the Indian branch;

3. Manage the daily service operation, review and supervise after-sales service assetsand service fees of the Indian branch;

4. Monitor and handle the Public opinion(including complaints), maintain customer relationship and maintain a high level of customer satisfaction, and assistance in handling emergencies.

Job Requirements:

1. Business Administration, Electronic information engineering and other related majors are preferred;

2. More than 5 years of working experience in after-sales service, experience in

3. Household Appliance Manufacturing is preferred;

4. Excellent communication and management skills;

5. Fluency in written and spoken Chinese and English；

6. Be willing to relocate to India, based on assignments and business need.